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Arriva posted this statement on their website:

  • Arriva North West has been informed that its bus drivers are expected to strike from 02:00 on Wednesday 20th July for an undisclosed period of time
  • Arriva unable to operate bus services in Merseyside, Greater Manchester, Lancashire or Cheshire during industrial action*
  • For the duration of the industrial action journey planning in the North West region on the Arriva website and Arriva UK Bus App will be disabled

Arriva North West buses has expressed disappointment as it confirms that Unions have informed the company of their intention to strike from 02:00 on Wednesday 20th July. During this industrial action there will be no planned Arriva bus services operating within Merseyside, Greater Manchester, Lancashire or Cheshire, except for local Macclesfield services which will all run with the exception of service 38.

Arriva customers with pre-paid tickets travelling in Cheshire will be able to use them on buses operated by D&G Buses, visit for service details.

Our Wales services and services running out of Chester depot and into Chester from Wrexham and Rhyl are unaffected and will continue to operate.

Arriva urges all customers to check one of the following outlets before travelling:

Arriva on Twitter @arrivanorthwest and Facebook @northwestarriva for further information about the services relating to the strike dates.

Howard Farrall, North West & Wales Area Operating Director for Arriva UK Bus commented:

"We are very disappointed that we were unable to reach an agreement with Unite and GMB, who have confirmed they plan to hold a strike for an indefinite period across services in the North West from 02.00 Wednesday 20th July.

Our people play a hugely important role keeping communities moving and they fully deserve a fair pay rise – especially with the cost-of-living increasing so much.

It’s why despite the significant pressures on the bus sector with increasing costs and passenger numbers still at below pre-pandemic levels, we have offered our people a generous pay rise of 8.5% - an increase far higher than most workers are receiving from their employers at a time of considerable economic pressure. Furthermore, we have tabled this offer during a time of significant focus on sustainability of our networks in partnership with our local public transport authorities, to ensure that Arriva continues to deliver and manage a viable bus network across the Region reflecting post-pandemic passenger trends.

It isn’t right that the Unions wouldn’t put this latest offer to their own members and allow them to exercise their democratic right to vote. The mandate for strikes arose from a ballot of Unite and GMB members on a previous pay offer, meaning strikes are continuing without the improved proposal being put to employees by the Unions

Strike action is counter-productive, harms the communities and customers we serve, and damages bus travel at a time when we should all be focused on building recovery from the pandemic. We’re calling on Unite & GMB to abandon their plans for this damaging strike and to ballot their members on the new offer."

* All local Macclesfield services will run with the exception of service 38. Services running out of Chester depot and into Chester from Wrexham and Rhyl are unaffected and will continue to operate. The special Liverpool Clatterbridge Hospital Shuttle service will also continue to operate during this time